Job Description

The successful candidate would be responsible for directing and managing service operations to ensure a high standard of service for our clients, stick to company policies, ensure excellent level of environmental health and safety.

• take service calls from customers and try to diagnose the issue as soon as possible
• organise service technicians to attend to breakdowns
• schedule planned and unplanned maintenance of all cranes (tower cranes, gantry cranes, hoists etc)
• track stocks of spare parts and make stock requisitions
• input values onto online asset management system
• completion of paperwork prior to completion of works (method statements/risk assessments/ tool box talks etc)
• tracking of completed and non completed work
• response to emergency call outs when required
• costing of service jobs for customer charge out as well internal costings
• completion of reports on cranes after dismantle and prior to delivery to site
• email reports, quotations, forms etc to customers and company management

Other skills and abilities

• computer literate
• knowledge of Microsoft outlook, word, excel and ability to learn in house asset management and sales software
• Experience of service with cranes or similar a big advantage
• Clean drivers license 
• All training to be supplied. Work vehicle supplied for work purposes

The role is a full time, permanent position. The salary ranges between €45,000.00-€55,000.00 per year depending on experience with opportunity for a yearly bonus which is performance dependant.

Benefits:

• Company events
• Company pension
• On-site parking

Schedule:

• 8 hour shift
• Overtime
• Weekend availability

Experience:

• Client Management: 3 years (preferred)
• Customer Service: 1 year (preferred)

Education:

• Leaving Certificate (preferred)

Apply

To apply please email your CV to Dave at [email protected]